Frequently Asked Questions
Everything you need to know about your numbuzin skincare journey.
How do I find the right numbuzin number for my skin type?
Each of our product lines is numbered to target specific skin concerns. You can take our personalized skin quiz on the homepage or refer to the 'Number Guide' in the product description to find the perfect match for your skin's needs.
Where do you ship from and how long does it take?
All orders are shipped directly from our warehouse in South Korea. International shipping typically takes 7-14 business days depending on your location and local customs processing.
Are numbuzin products cruelty-free?
Yes, numbuzin is committed to ethical beauty. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same cruelty-free standards.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our customer support team to initiate a return or if you receive a damaged item.
Can I use multiple numbuzin numbers in one routine?
Absolutely! Our products are designed to be layered. For example, you can use the No.3 Super Glowing Essence Toner followed by the No.5+ Vitamin Concentrated Serum to address both texture and brightening simultaneously.
Do you offer free shipping?
We offer free standard international shipping on all orders over $60 USD. For orders below this amount, a flat shipping rate is calculated at checkout based on your destination.